Privacy Policy

I – DEFINITIONS

“Data”: any information relating to an identified or identifiable natural person (as defined by the GDPR);

“GDPR”: refers to the European General Data Protection Regulation No. 2016/679 of 27 April 2016;

 

“We”: refers to The Name of the Customer, data controller, whose registered office is located at 15 Boulevard du Général de Gaulle 20200 BASTIA, registered with the BASTIA Trade and Companies Register under number

B 321 640 625;

 

‘Website’: refers to the website accessible from the URL https://distilleriemattei.com;

 

‘Processing’: refers to “any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adapting or altering, retrieving, consulting, using, disclosing by transmission, disseminating or otherwise making available, aligning or combining, restricting, erasing or destroying” (definition given by the GDPR);

 

‘Users’ or ‘you’: refers to all natural persons who browse the Website and access its features and content (i.e. customers, prospects and Internet users).

II – DATA COLLECTION

1. When Data is collected

This privacy policy applies to all Data that you provide to us or that we collect, directly or indirectly, in particular by:

• Browsing the Website;
• Making purchases/orders;
• Creating a customer account on the Website;
• Subscribing to the newsletter;
• Contacting Customer Service and/or Consumer Services;
• Participating in a competition;
• Consulting our commercial offers or advertisements;
• Requesting information, in particular via the contact form on the Website;

When the collection of specific Data is necessary for the associated Processing, we indicate the mandatory fields with an asterisk.

 

2. Details of Data processing

The list below provides an overview of the Data we process, the purposes of Data processing and the legal basis for such processing.

Management of all types of requests and customer relations

Data collected:

• Title Surname
• First name
• Email address

This data will enable us to:

• provide a personalised response to your request;
• compile statistics and conduct satisfaction surveys;

Contractual performance

• User consent
• Legitimate interest

Management of online browsing:

Data collected:

• Connection data
• Browsing data

This data will enable us to:

• ensure the proper functioning of our Website;
• compile statistics;
• display targeted online advertising on our Website and on other sites (e.g. on social networks).

Contractual performance

• User consent
• Legitimate interest

3. The destination of the Data

The Data subject to Processing is intended for our internal teams and, where applicable, our service providers whom we may call upon, in particular for order processing, customer review management, statistics, audience measurement, etc. (subcontractors within the meaning of the GDPR).

In addition, the Data may also be transmitted to any police, judicial or administrative authorities (in the context of a legal obligation or in our legitimate interest).

4. Data relating to minors

The Website is accessible to anyone, whether an adult or a minor. However, prior consent from the holder of parental authority is required for minors under the age of fifteen whose Data is subject to Processing by our company.

 

5. Data retention

Your Data is retained for a period of time in accordance with legal provisions or proportional to the purposes for which it was processed. Certain retention periods are in our legitimate interest.

Retention periods vary depending on whether we have an ongoing contractual relationship with you (active customer), whether we have had a contractual relationship with you in the past (inactive customer) or whether we have never had such a relationship with you (prospect). Data related to your browsing on the Website and collected by the cookies you have authorised have a specific retention period as set out below.

For example:

• All prospect data is retained for three years from the date of collection or the last contact made by the prospect;
• All Data relating to an active customer is retained for the duration of the contractual relationship;
• All data relating to an inactive customer is retained for 5 years from the end of the contractual relationship or the last contact made by the inactive customer;
• Browsing Data is retained for a maximum of 13 months.

 

Archiving in an intermediate database is also possible for administrative reasons, particularly in the event of commercial, civil or even tax disputes, in order to comply with a legal obligation.

In any event, when their retention is no longer justified by legal, commercial or marketing requirements or related to our legitimate interest, or if the User has exercised a right of modification, erasure or objection (except in cases of retention for the purposes of complying with a legal obligation), we anonymise or securely delete them. 

6. Transfer of your Data

We store your Data within the European Union. However, it is possible that the Data may be transferred to subcontractors or business partners located in other countries, including outside the European Union. In the event of such a transfer, we ensure that the Processing is carried out in accordance with this privacy policy and that it is governed by the European Commission’s standard contractual clauses, which guarantee a sufficient level of Data protection and enable the privacy and fundamental rights of individuals to be respected.

 

7. How Users can exercise their rights

In accordance with personal data protection regulations (and in particular the GDPR), you have the right to access, rectify, erase, object to, restrict and transfer your Data. You also have the option of issuing instructions regarding the fate of your Data after your death.

To exercise these rights, simply send a formal, written and complete request, accompanied by any information that allows you to be identified (ID, customer number, etc.), using one of the following methods:

By email: s.simonetti@gbcorse.com By post: 15 Boulevard du Général de Gaulle, 20200 BASTIA The specific terms and conditions relating to the exercise of your rights are set out in the GDPR and also on the CNIL website.

Before responding to any request, we may verify your identity and/or ask you to provide us with further information in order to respond to your request.

Upon receipt of any complete written request, we undertake to respond to any request within one (1) month, which may be extended by two months in the case of complex requests.

If we have not responded satisfactorily to your request, a complaint may be lodged with the Commission Nationale de l’Informatique et des Libertés (CNIL) via its website https://www.cnil.fr/fr/.

 

8. Data security

We implement appropriate technical and organisational measures in accordance with applicable legal provisions to protect your Data against alteration, accidental or unlawful loss, unauthorised use, disclosure or access.

 

9. Changes to the privacy policy

We may occasionally modify this privacy policy (in particular for reasons of legislative or regulatory change). Users are therefore advised to consult this page regularly to be aware of any changes or updates to this privacy policy.

 

III – COOKIES AND OTHER TRACKERS

1. What is a cookie?

A cookie is a small alphanumeric text file stored on your device’s hard drive when you visit a website or view an advertisement. Almost all websites use cookies to function properly and to optimise their usability and functionality.

 

2. Why use cookies?

We use cookies to optimise Users’ visits to the Website.

3. Types of cookies and other trackers used

When you visit our Website, various pieces of information may be stored in ‘cookie’ files installed on your device.

Depending on their function and purpose, cookies are classified into the categories described below:

Essential or technical cookies

These are strictly necessary for the Website to function properly and cannot be disabled. They enable Users’ choices to be remembered, allow them to navigate and use basic features (e.g. logging into the customer area). These cookies only store anonymised data.

Statistical cookies

They enable us to compile statistics and traffic volumes and measure the use of the various elements that make up our Website (sections and content visited, paths taken, etc.), allowing us to improve the relevance and usability of our services.

Advertising cookies

Their purpose is to identify Users’ areas of interest through the products viewed on the Website and to collect browsing data in order to personalise the advertising offered to Users outside the Website or to meet specific objectives.

Social media cookies

Cookies may also be stored on the User’s device via the Website by social media networks when the User uses social media buttons (e.g. Facebook, Pinterest, Instagram, Google+, etc.). For more information about these cookies and your Data, please refer to their privacy policies available on their respective websites.

4. Managing cookies

There are several ways to manage cookies. Any settings made by the User are likely to change their Internet browsing experience and the conditions of access to certain services requiring the use of cookies (essential/technical cookies).

 

The User may choose at any time to express and modify their preferences regarding cookies, using the methods described below.

 

Users can configure their browser software so that cookies are stored on their device or, conversely, are rejected, either systematically or depending on their issuer. They can also configure their browser software so that the acceptance or rejection of cookies is offered on a case-by-case basis, before a cookie is likely to be stored on their device.

If the User accepts the storage of cookies on their device in their browser software, the cookies embedded in the pages and content they have viewed may be temporarily stored in a dedicated area of their device. They will only be readable by their issuer.

 

If the User refuses to accept the cookies we issue on their device, or if they delete those we have stored there, they will no longer be able to benefit from a number of features that are nevertheless necessary for browsing certain areas of our Website. This would be the case if we were unable to recognise, for technical compatibility purposes, the type of browser used by their device, its language and display settings, or the country from which their device appears to be connected to the Internet. In this case, we decline all responsibility for the consequences of the degraded functioning of our services resulting from our inability to store or consult the cookies necessary for their functioning and which the User has refused or deleted.

Each browser has different settings for managing cookies and choices. These are described in the help menu of the User’s browser, which will explain how to change their cookie preferences.

• With Internet Explorer: follow the procedure at https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies;
• With the Mozilla browser: follow the procedure https://support.mozilla.org/fr/kb/autoriser-bloquer-cookies-preferences-sites?redirectlocale=fr&redirectslug=Activer+et+d%C3%A9sactiver+les+cookies;
• With the Chrome browser: follow the procedure https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en;
• With the Safari browser: follow the procedure https://support.apple.com/safari;
• With the Opera browser: follow the procedure https://www.accepterlescookies.com/comment-accepter-les-cookies-sur-opera.html.

 

IV – APPLICABLE LAW AND JURISDICTION

This privacy policy is governed by French law.

In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the competent court in the matter and, in the event of multiple choices, the court within the jurisdiction of BASTIA.